Radfield Home Care York, Thirsk & Ryedale has appointed Jess Reed as its new operations manager, overseeing daily care delivery and service continuity.
Jess has been promoted from registered care manager to operations manager following the company’s recent outstanding Care Quality Commission rating.
The company said the new role has been created to maintain the provision of high quality throughout the care service, as well as overseeing the expansion of the service into new areas of North Yorkshire.
Director of Radfield Home Care York, Thirsk & Ryedale, Ed Gill said: “As we continue to support more people in York, Thirsk and surrounding rural communities, we see the role of Operations Manager as critical to maintaining our high standards of care.
“Jess has been an integral part of the Radfield York, Thirsk & Ryedale team since day one.
“She is hugely respected by everyone in the team and she holds an exceptional track record of delivering a high quality care service – as demonstrated by our recent Outstanding CQC rating – and we are proud to see her promotion to this new position.”
Jess will also be overseeing the organisation’s expansion into Northallerton and surrounding villages.
She said: “I am really proud of our outstanding support offering and I am looking forward to as expanding this service to further areas of
North Yorkshire.
“We are seeing increasing demand for support in Thirsk, Northallerton and surrounding rural locations, and we are now working with local care professionals to deliver care and support to those who are struggling to find Outstanding services in the area.”
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